Leave the creative hub of our salon floor and discover our calm, tranquil and decadent spa. Our carefully selected therapeutic treatments use only the best in naturally formulated skin and cosmetic care, taking you on a relaxing and sensory journey.
The Russell Eaton Experience
At Russell Eaton we pride ourselves on delivering the ultimate Spa pampering experience, with our professional staff catering for your every need. Upon arrival you will be greeted by a member of our reception team who will check you in and show you to our calming and serene waiting area in our downstairs spa before your experience begins.
In order to ensure you have the complete Russell Eaton Spa experience, please note our guidelines below;
Most of our beauty treatments have an additional 15 minutes turnaround time which allows for consultation and dressing however we do recommend to arrive 10 minutes prior to your treatment time.
If you arrive 15 minutes late to your appointment, due to the demands of our spa schedule we will only be able to offer you the remaining time of your treatment at the full treatment price. If you are more than 15 minutes late we will do everything we can to try and accommodate you and this may be with an alternative therapist.
We ask that you let us know about any health and wellbeing concerns you may have prior to your treatment by filling out our health questionnaire. Please notify us upon booking if you are pregnant so that we can advise on treatments and customise our techniques to ensure your comfort and safety.
To ensure both you and our spa visitors receive the full, calming experience of our spa we ask that all mobile phones are switched off during your visit.
Unfortunately due to strict health and safety regulations, children under the age of 16 are not permitted in our treatment rooms.
Certain treatments require a deposit at the time of booking which a member of our team will notify you of. Deposits for appointments cancelled within 24 hours notice of the treatment are fully refundable. If an appointment is cancelled with less than 24 hours notice of the treatment unfortunately the deposit is non-refundable.
For certain treatments a skin sensitivity test is an essential requirement, this has to be carried out at least 24hours prior to your treatment. Please note if a skin test has not been carried out we may not be able to carry out your treatment.
We want to make sure your time at Russell Eaton lives up to our high standards and your feedback is extremely important to us. If you would like to share your positive experiences, offer suggestions or notify us if something hasn’t met your expectations, please do get in touch with a member of our team either in person or by contacting us directly.